This policy explains what information Acupuncture of West Florida ("we", "us") collects through our website and our text messages, how we use it, and the choices you have.
Information we collect
- Contact information you give us, such as your name, phone number and email address, when you fill out a form on our website, call us, or book an appointment.
- Appointment information, such as the date and time of your visits.
- Basic website information, such as the pages you visit, collected by standard website tools.
How we use your information
- To schedule, confirm and remind you about your appointments.
- To send you new-patient paperwork and answer your questions.
- To run and improve our clinic and our website.
Your health information
Health information we keep about your care is protected by federal law (HIPAA). How we use and protect it is explained in our Notice of Privacy Practices, which you can ask for at our front desk.
Text messages (SMS)
If you agree to receive text messages from us, we use your mobile number only to send you messages about your appointments and your care at our clinic. See our Text Message Terms for details, including how to stop texts.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All other categories of information described in this policy exclude text messaging originator opt-in data and consent.
We use a text message service provider only to deliver our messages to you. It may not use your number for any other purpose.
Website cookies, Google Analytics and Google Ads
Our website uses Google Analytics and Google Ads (through Google Tag Manager) to count page visits, see which ads and pages bring people to us, and know when a consultation request was sent. Google receives page and device information, cookie identifiers and, for ad visits, the ad click ID. We never send your name, phone number, email, message or any health information to Google.
Visitors in the European Economic Area, the United Kingdom, Switzerland and Quebec are asked first, and these cookies stay off unless you accept. Everyone can accept or decline at any time using "Cookie settings" at the bottom of every page; declining takes effect right away. Your choice is saved only in your own browser, with the date and the version of the notice you saw.
Learn how Google uses information from sites that use its services: business.safety.google/privacy. You can also manage Google ad settings at adssettings.google.com.
Who we share information with
We do not sell your information. We share it only with companies that help us run the clinic (for example, our scheduling, email and text message providers), only as needed to provide those services, and when the law requires it.
Your choices
- To stop text messages, reply STOP to any text from us.
- To update your contact information or ask a question about this policy, call us at (727) 490-6060 or ask our front desk.
Keeping your information safe
We use reasonable safeguards to protect the information you give us. No method of sending or storing information online is completely secure.
Children
Our website is not meant for children under 13, and we do not knowingly collect their information online.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact us
Acupuncture of West Florida - (727) 490-6060